Hale's Electrical Service, Inc./Generac Generator

Generac Generator 911...

2011-05-17T05:37:00.000-07:00

     "911...what is your emergency?" "My power is out and my Generac Generator did not come on because it is not outside my house! It's GONE!"
     Along with knowing whether your generator exercises weekly, there is another important thing you should know about your Generac Generator...the Serial Number! Did you or your installer register your Generac Generator? Are you sure? Would you have the serial number or the ability to get it for the local police department if it were stolen?
     Dinwiddie County Virginia Sheriff Dusty Rhodes encourages homeowners in his county and surrounding areas to be sure they have product serial and model numbers for all their important possessions. In December 2010 Sheriff Dusty Rhodes called Hale's Electrical Service, Inc. from a traffic stop where a Generac Generator was suspiciously being transported through his county. Sheriff Rhodes provided Hale's with a serial number that was not in the Generac or Hale's registry system. A quick phone call to a Hale's contact within Generac resulted in a previously registered owner's name and phone number. Within 2 hours, the previous owner was contacted, provided the new owner's information, who verified the Generac Generator was in fact missing. The suspect was arrested and the generator was returned to the rightful owner.
     Hale's Electrical Service, Inc. includes model number and serial number, along with other pertinent information securely in our owner's packets when our installations are complete and presented to our homeowners. Each Generac Generator sold by Hale's Electrical Service, Inc. is factory registered and a copy of proof of registration is mailed to our customers after start-up. Once installation is complete, a service card is completed which contains all the pertinent information regarding our customer and their Generac Generator.
     A full service Generac Elite Dealer, Hale's Electrical Service, inc. places themselves in the customer's position, trying to anticipate the potential needs of all our customers. This includes; medical needs, best time for the generator to exercise based on the customer's schedule and lifestyle, and security for those unexpected moments in life. Call our office (804) 265-5976 or visit our website www.haleyesgenertors.com to schedule your FREE site survey of your Generac Generator needs in the Central Virginia area.

Choosing a generator contractor

2010-10-19T19:00:00.000-07:00

     After you have determined that you are ready to purchase a backup generator system for your home or business, the next step is deciding where to purchase and who will install the equipment and provide you peace of mind after the sale.
     Questions to consider when deciding who to contract and where to buy are:
      PRICE: What is the actual price of the generator, the installation and is the price a firm price on a contractual form, a verbal price between you and the contractor or simply a scrap of paper with a number scribbled on a piece of paper? Hale's Electrical Service provides a formal sales and installation contract which includes the price of the equipment, the price of the installation, as well as what is included in the contract and what will not be included. Our price is our price, is our price and you can read / see exactly what you are getting for the price.
     WHAT DO YOU HAVE TO DO: Some generator contractors will expect you to pull an electrical permit, or they won't even worry about pulling a permit. A homeowner should never be asked to pull an electrical or gas permit. It is the contractor's responsibility to apply for building permits from the local jurisdicion. An electrical and gas permit for your isntallation is a protection to you, by providing a second set of eyes to review the installation for correctness and to ensure the the appropriate codes have been followed. Read your contracts closely to make sure all details are spelled out.
     WHAT DO I GET: Is the contract clear and does it explain exactly what the contractor will do or not do? Do you have to contract a gas plumber? Do you need to contact your Natural Gas Supplier? Are you responsible for the cost of the gas work, or is that also included? Do you have options to purchase additional factory accessories? As a Generac Power Systems, Inc. (http://www.generac.com/) Elite Dealer, Hale's Electrical Service, Inc. http://www.haleyesgenerators.com/ can offer remote monitors that allow you to monitor the readiness of your generator from your kitchen or any other room in your home. We also have the ability to offer a 5-year Generac Extended Warranty, unavailable through other contractors who are not direct dealers. Does your installation contractor provide Generac Warranty Service? Is it 24/7/365? Do they stock genuine Generac Parts on their trucks for immediate repairs or do they have to order them (if they are a dealer and have access to parts) and can they submit a warranty claim to Generac, or do they bill you for warranty work performed? Do they have annual maintenance programs available and in place? Hale's has all of these! 24/7/365 service, fully stocked service vehicles, the ability to submit warranty claims direct to Generac. We offer accessories and 5-yr Generac Extended Warranty, as well as annual maintenance at a discount within the first 12 months and if not taken, we offer annual maintenance each year thereafter! No need to worry, Hale's Electrical Service, Inc. gives you peace of mind and worry-free maintenance!
      Watch for more articles coming soon on what to look for when purchasing a home standby backup generator system.

...upcoming

2010-10-13T13:20:00.000-07:00

Over the next several days and weeks Hale's Electrical Service, Inc. will be blogging information and articles on Generac Power Systems, Inc. generators. We provide residential home standby backup power generators to home in the Central Richmond, VA area. Our sales and installation packages are complete and our technicians are certified Generac trained technicians. Check out our website for more information on Generac Generators and the services we provide our customers!

Our first Blog

2010-10-13T09:17:00.000-07:00

Welcome to the new age with Hale's Electrical Service, Inc. Watch for informative articles and information about us, Generac Generators Products, Events, Sales and happenings!